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Storm Information for Tenants

In Case Of Emergency

Due to the extreme weather event forecast, please make note of the following important information and procedures to follow should your property be affected by the adverse weather in the next week.

 

FOR TENANTS AFFECTED BY

 

Flooding, Roof Leaks, External Wind Damage, Large Trees Down, Structural/Fence Damages, Loss of Power (affecting individual properties only, not when whole streets etc which will be Energex issue), Sewerage Problems, and any other Emergency Repair as described by the Residential Tenancies Authority can you please;

 

  1.  During Business Hours contact the Office on 3883 3155 – PLEASE NOTE THE OFFICE MAY CLOSE IN THE EVENT OF A DISASTER – we will update you if this occurs.
  2. After Hours Please Text / Call 0407 408 579 – someone will return your call and advise you upon repairs and emergency response times as soon as possible.
  3. For Flood or Storm Emergencies please phone the SES on 132 500
  4. There is also an App available for both Apple and Android devices via iTunes and Google play. The App enables you to log a request for SES emergency assistance instead of phoning and waiting on hold during peak times

 

http://www.ses.qld.gov.au/Pages/default.aspx

 

In the case of severe weather, we can advise that you will be able to collect sandbags from the following locations;

 

Margate Opposite Council Depot Jull Street, Margate

Deception Bay Deception Bay Council Depot carpark Old Bay Road, Deception Bay

Caboolture Caboolture Council Depot Car Park (opposite depot) Commercial Drive at Machinery Parade intersection

 

 

We ask that patience is used during these times and advise that all best endeavours to attend to emergencies as quickly as possible will be our priority, but some trades will not be able to attend immediately due to safety issues during extreme weather conditions. 

Who to call

Residents who require emergency assistance should contact 000

 

For storm and flood assistance, contact the SES on 13 25 00

 

For fallen power lines call Energex immediately on 13 19 62

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